Billing Terms & Condition

Billing Terms & Conditions explain how payments are made, authorized, charged, refunded, and handled in your VOLTOX store. You can paste the text below into a “Billing Terms & Conditions” page and align it with your existing Payment Policy and Terms of Service.

 

Billing terms & conditions

By placing an order on the VOLTOX online store, you agree to these Billing Terms & Conditions, together with our Terms of Service, Payment Policy, Privacy Policy, and Return Policy. If you do not agree with these terms, please do not complete a purchase.

 

Accepted payment methods

VOLTOX accepts one or more of the payment methods displayed at checkout, which may include:

 

  • Major credit and debit cards (for example, Visa, Mastercard, American Express)

  • Digital wallets (for example, Shop Pay, Apple Pay, Google Pay, or similar where available)

  • Other local or alternative payment providers offered in your country

Available methods may vary by region, device, and order value and may be updated from time to time.

 

Billing information accuracy

When you make a purchase, you agree to:

 

  • Provide current, complete, and accurate billing information, including name, billing address, email, phone number, and payment details

  • Promptly update your account and billing information if it changes

If billing information is incorrect or cannot be verified, your order may be delayed, placed on hold, or canceled.

 

Authorization and payment timing

  • By submitting an order, you authorize VOLTOX and its payment processors to charge the full order amount (including product price, shipping, and any applicable taxes or fees) to your selected payment method.

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  • Depending on the payment method, an authorization hold may be placed at checkout and captured at shipment, or charged immediately when you confirm the order.

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  • For pre‑orders or special items, payment may be captured before the item ships, as described on the product page.

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If payment cannot be captured, the order may be canceled and you will be notified using the contact details provided.

 

Pricing, currency, and taxes

  • All prices are displayed in the currency shown at checkout and may vary by country or region.

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  • Product prices, shipping charges, and applicable taxes or duties will be shown before you complete your purchase.

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  • For international orders, you may be responsible for import duties, VAT, or other charges imposed by customs or local authorities, unless stated otherwise at checkout.

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VOLTOX reserves the right to change prices and fees at any time, but such changes will not affect orders already accepted and confirmed.

 

Failed payments, declines, and holds

Your order may be declined, canceled, or placed on hold if:

 

  • Your bank or payment provider declines the transaction

  • The transaction is flagged for potential fraud or unauthorized use

  • Billing information is incomplete, inaccurate, or cannot be verified

In these cases, VOLTOX may contact you to provide an alternative payment method or confirm details, or may cancel the order and issue a refund where applicable.

 

Chargebacks and disputes

If you open a dispute or chargeback with your bank or payment provider:

 

  • VOLTOX may provide documentation (such as order records, tracking information, and communication) to support resolution

  • Shipment may be delayed, canceled, or restricted on future orders while an investigation is in progress

Abusive or fraudulent chargebacks may result in refusal of future service or orders.

 

Recurring or subscription billing (if applicable)

If VOLTOX offers subscription or recurring billing services in the future:

 

  • The billing frequency, amount, and terms will be clearly described at sign‑up

  • Your chosen payment method will be charged automatically according to the schedule you agree to

  • You may cancel or modify your subscription according to the cancellation terms provided at the time of enrollment

If you do not see subscription options on the store, then recurring billing does not currently apply.

 

Refunds and adjustments

Approved refunds under our Return & Refund Policy are normally issued to the original payment method used at checkout.

 

  • Refund processing times vary by bank or payment provider and may take several business days to appear on your statement

  • If the original payment method is closed or invalid, you may need to coordinate with your bank or provider to access the funds, in line with their rules

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Partial refunds or price adjustments may be issued in cases such as partial order cancellation, damaged items, or promotional corrections.

 

Billing errors

If you believe you were billed incorrectly:

 

  • Contact VOLTOX as soon as possible with your name, order number, and a description of the issue

  • VOLTOX will review the charge and, if an error is confirmed, correct it by issuing a refund or adjustment to your original payment method

Unreported billing issues for extended periods may be more difficult to investigate or correct.

 

Changes to these billing terms

VOLTOX may update these Billing Terms & Conditions from time to time to reflect changes in payment providers, legal requirements, or business practices. The updated version will apply to new orders placed after the revised date is posted on this page.

 

Contact information

If you have any questions about billing or payments, contact: